We are part of a better Solution
Our Customer Care Portal
Customer Care Portal
Our Customer Care Portal strategically align people, processes and technology to offer your business a competitive edge in a customer-centric industry.
CalBox Group
The future success of your business is what ultimately determines the degree of success of our business.
Advantages Of Our Customer Care Portal
Real time Order Tracking
- In-process visibility to open order status
- in-production
- Loaded or planned for shipment
- Single-click replenishment order
Logistic Tracking
- View all recent or planned shipment
- Customizable \ time filtering including: This Month, Last Week, This Week, Today, etc.
- Integrated GPS truck tracking with Google Maps
Real Time Order Management
- Manage 'Make & Ship' and Stock orders
- Identify 'Quick Ship' items for fast delivery
- Identify 'My Items' to speed up entry
- Integrated with quotes and price list
Inventory Management
- Item details with dreaings and print cards
- Warehouse quantities on-hand
- Item usage over time
- Aged inventory
- Visibility to 'Quick Ship' items
- Quality and RGAs
Account Status
- Online AR aging
- View open invoices
- Archive copies of signed delivery receipts and invoices
Integrated Reporting
- Order and inventory-based reports
- Integrated with SSRS to allow for custom reporting
- All screens download to Excel and PDF
- Allows for secure document up- and down load
CalBox Group
We are part of a Better Solution.